MODULE 4: HANDLING MINOR CONFLICTS Lesson 1: Modeling The Behavior You Want To See Clay Andrews · EC 2020 M4A – Modeling Lesson 2: Clarifying Confusion Clay Andrews · EC 2020 M4B – Clarifying Confusion Lesson 3: Acknowledge Your Mistakes And Poor Choices Clay Andrews · EC 2020 M4C – Acknowledge Mistakes And Regrets Lesson 4: Adding Escape Exits Clay Andrews · EC 2020 M4D – Escape Exits Lesson 5: Move Up The Hierarchy Of Communication Clay Andrews · EC 2020 M4E – Moving Up The Hierarchy